Why have I been asked to supply watch photos?

So that we can check that we are able to carry out your watch repair before you send your watch to us.

We also use the photos to identify the model and year of your watch so that we can check the availability of parts.

We need a clear photo of the front and back of your watch.

Try to take them in good light, eg near a window.

Watch repairs by post - photos

For bracelet watches, we find it easiest to hold the open bracelet at a slight angle to get a good image of the back details.

Watch repairs by post - photos

Or try laying your watch open on a surface and turning your phone upside down.

How to photograph the back of a bracelet watch

Add your photos to the Watch Photo Upload section of the free quote form.

If you have already placed an order, please attach your photos in an email to: service@thewatchbench.co.uk. Remember to include your name and order number.

We will check your watch details and reply only if there is an issue; otherwise, continue to follow the instructions in our Package and Postage Email. (Please check your spam folder.)


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How should I pack my watch to send to The Watch Bench?